Security Center

According to the FBI identity theft is the fastest growing white-collar crime in the nation. It involves criminally using a person’s identifiers, which are acquired through various means, including your mailbox and computer. The thieves obtain your name, address and bank or credit card numbers or your social security number to take over your identity without your knowledge. Identity theft can cost you time and money. It can ruin your credit.

NEVER give out personal data over the phone unless you have initiated the call. A New Windsor State Bank representative would not call you and request such information. Notify us immediately if you receive unusual calls or emails claiming to be from an NWSB representative.

Be a smart consumer. There are many ways consumers and businesses can protect themselves from identity theft and fraud such as safeguarding your information and monitoring your financial accounts and billing statements. There are also resources to help you if you have been a victim of fraud.


Debit Card Travel Tip

We all want to have a relaxing vacation with access to our funds. With a little planning you can avoid the inconvenience of a disabled debit card. Accounts are frozen for two primary reasons; fraud, unauthorized use by criminals, and suspicion of fraud when none has occurred. Card users are thankful when unauthorized use has disabled the card, but don’t want to be inconvenienced by a disabled card while traveling. Cards are disabled when an attempted transaction from a location other than where the cardholder lives triggers a fraud alert and freezes the account. The best way to avoid having your debit card disabled is to inform your bank when and where you plan to travel. That way, if a fraud alert is triggered, the person investigating will see the note and know the seemingly odd transaction is perfectly normal.

In addition, a transaction from an unusual location may be declined when you choose “credit.” Often if you select “debit” and use your PIN (Personal Identification Number) you will be allowed to complete the transaction. If you have questions about using your debit card, visit any NWSB branch or call 410-549-1414.

To report a lost or stolen ATM, debit card or NWSB credit card call 410-549-1414 during business hours or for after hours lost or stolen Visa Check Card support call 1-800-523-4175.

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